A selection of answers to our most commonly-asked questions, including information about SriLankaInStyle, how the booking process works, shopping recommendations, our chauffeur-guides, tipping, money and visas. For a full list of FAQs, please see our Booking Information. If you have any additional queries that are not answered below, please email your travel consultant.
During the Booking Process
How should I prepare before I contact you?
Is the information that I provide to you safe?
Do you have a brochure?
I’m looking for a low-season holiday to obtain the best prices. At what time of year can I find the best deals?
I don’t want a full tailor-made holiday. Are you flexible enough to help?
I am interested in one of your specialist tours, but I want to make changes. Is this possible?
When is my holiday actually confirmed?
How can I pay for my holiday?
Can I drive my own car in Sri Lanka?
If I book a car and driver, will I be hassled to make excursions or shopping trips?
How safe is Sri Lanka?
Does Sri Lanka have accommodation with open-air bathrooms?